• Please film a video of you opening the product's parcel right from the beginning till the end by showing us the defect without cutting or pausing a clip.

• Video should contain the product and the defect being shown in 360°

Please note: We only exchange products in the case of a DEFECT. We do not refund a product on the basis of colour, choice, size, length, or fabric!

You can always contact us for any return questions at gifteeng@gmail.com

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Now Reverse pickup facility is available and only exchange is done by us.

Mail ID - (gifteeng@gmail.com)

1. You can raise cancellation requests for items or orders within 24 hours from the time of placing the order by sharing an email with your order ID and the reason for cancellation. Remember the cancellation request must be raised from the ID used while ordering on our site. Send us the email at support@gifteeng.com

2. Once the order is shipped from the warehouse, it cannot be canceled. When the shipment is delivered and if the customer receives a faulty product then he or she can raise the return request.

3. If you have received a damaged product/s, no worries, you can return the product and the amount will be refunded in your used payment method within 7 working days once the product is picked and received at our warehouse for approval of cancellation with valid reason. If the product item delivered to you was faulty from our end we will replace the product. Refunds will be only given when we receive the product, our end and QC verified.

4. Customization

In case of any size issues in the custom t-shirts, there will be no replacement or refund under any circumstances. However, if the product is faulty or damaged from our end then the customer can proceed with the return request.

The shoppers are requested to check the size guide before placing the order.

The color of the custom t-shirt and custom mobile cover may slightly vary as per the customer's screen resolution.

5. For cash on delivery orders, the refund amount will be settled into a particular bank account shared by the customer.

6. As we do not have a reverse pickup facility yet, you are requested to ship the product(s) back to us. Please pack the items securely to prevent any loss or damage during transit. In case of any defective product, the shipping charges will be borne by the company and if the wrong order is placed by the customer, then he/she has to bear the shipping cost.

You can reach us at support@gifteeng.com with all queries. OR Whatsapp +91 80 700 11 777

We promise our patrons one of the best experiences of online shopping that is hassle-free and reliable. We take care of all parameters that ensure your delivery reaches you in a sound state.

Once the order is shipped from the warehouse, it cannot be canceled. When the shipment is delivered and if the customer receives a faulty product then he or she can raise the return request.

The tentative delivery period varies from 4-5 days. However, the actual delivery time may vary due to unexpected circumstances.

We provide free shipping on all prepaid orders. If you choose COD payment method, we levy a Rs. 50 COD charge for every product you order. For example, if your order includes three products, you will be levied a COD charge of Rs.150